Terms & Conditions

PAYMENT

PayPal is our preferred payment method. You may make payments using your debit/credit card and a PayPal account isn’t necessary.

If you wish to make a direct payment to our bank, please request our account details. UK customers may also pay by cheque; please appreciate that the item will be sent after funds have cleared.

For customers outside the UK please make your payment by PayPal only.

CREDIT CARD SECURITY

All credit and debit card payments are processed via PayPal and are conducted on their secure servers with the added advantage that we do not store your card details. We don’t have the facility to take credit card payments directly over the telephone.

WEEE REGULATIONS

The Waste Electrical and Electronic Equipment (WEEE) Directive became a UK Law in 2006. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment.

The amount of WEEE we throw away is increasing each year, making it the fastest growing waste stream in the UK.

Much of the UK’s WEEE ends up in landfill, where the lead and other toxins it contains can cause soil and water contamination. This can have a harmful effect on natural habitat, wildlife and also human health.

Many electrical items that we throw away can be repaired or recycled.

Recycling items helps to save our natural finite resources and also reduces the environmental and health risks associated with sending electrical goods to landfill.

Distributors of new Electric and Electronic Equipment (EEE) have a part to play in reducing the amount of WEEE going into landfill sites.

RCS will accept your used electrical items when you buy a like-for-like WEEE product and recycle them in the correct and responsible manner.

Customers must return their WEEE item to us within 28 days of purchasing their new item. However, please note that filament light bulbs are exempt and are thus not regarded as WEEE. (This exemption applies to all light bulbs that emit light through the use of a filament.)

You may return your unwanted items (at your own postage cost) for recycling to us at:

WEEE Returns
Rose Computer Solutions
204 Kenton Lane
Harrow
Middlesex HA3 8SX